Baji365 BizPrivacy Policy of baji365 biz
— Your Information, Our Responsibility

1Scope & Applicability

baji365 bizWelcome to baji365 biz. This Privacy Policy ("Policy") applies to all users of the baji365 biz website and applications. By registering on our platform, you confirm that you have read and agreed to this Privacy Policy.

Millions of users across Bangladesh trust us — and the foundation of that trust is the security of your data. baji365 biz believes that personal information is an asset, and protecting that asset is our primary responsibility. This policy has been developed in line with international data protection standards.

This Policy applies when you visit our website, create an account, play games, make payments, or contact our support team.

2What Information We Collect

2.1 Information Provided Directly

When you register on baji365 biz or use our services, you voluntarily provide certain information. This includes:

• Identity Information: Your full name, date of birth, and national ID details (for KYC verification).
• Contact Information: Mobile phone number and email address.
• Payment Information: bKash, Nagad, or Rocket number. All payment details are stored in our encrypted vault.
• Account Information: Username and password (stored in hashed form; no one can read it).

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• Device Information: Your device type, operating system, and browser version.
• Network Information: IP address, location (country level only).
• Usage Information: Pages visited, time spent on site, and games played.
• Log Information: Login time, logout time, failed login attempts.

3How Your Information Is Used

baji365 biz Your information is used solely for the following purposes. We never use your data for unnecessary ends:

• Account Management: Account registration, login, and overall account management.
• Payment Processing: Confirming deposits and processing withdrawals.
• Security Verification: Prevention of fraud, money laundering, and unauthorized access.
• Customer Support: Resolving your complaints and queries.
• Promotions: Informing you of relevant offers and bonuses based on your preferences.
• Legal Obligation: Maintaining records as required by regulatory authorities.
• Service Improvement: Enhancing platform functionality and usability.

Importantly, baji365 biz uses your information to Responsible Gaming If our systems detect that someone is placing an unusually high volume of bets, we will proactively reach out to that user.

4Who Your Information Is Shared With

We do not sell your personal data. However, information may be shared in specific circumstances necessary for operating our services:

• Payment Processor: bKash, Nagad, Rocket — only the information required to process transactions.
• Game Provider: Minimum information necessary to operate games properly.
• Security Services: Specialized agencies in fraud prevention and cyber attack defense.
• Legal Authorities: Upon a valid court order or lawful request from a law enforcement agency.

We maintain strict data processing agreements with every third party, ensuring they use your information solely for the specified purpose.

5Data Security

baji365 biz Industry-standard technology is used to protect your data. Our security measures include:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Password Hashing: Your password is hashed using the bcrypt algorithm and cannot be read by anyone.
• Two-Factor Authentication: Optional OTP verification at login for added security.
• Firewall Protection: Advanced firewall protection against unauthorized access and DDoS attacks.
• Regular Security Audits: Our systems are regularly audited by independent third-party security experts.
• Access Control: Staff are granted access only to the information they need.

While we take every precaution, complete security on the internet can never be fully guaranteed. Please keep your password safe and never share it with anyone.

6Cookie Policy

Cookies are small text files that our website stores in your browser. baji365 biz uses the following types of cookies:

• Essential Cookies: Required for login sessions and security. The site cannot function without these.
• Functional Cookies: To remember your language preference and other settings.
• Analytics Cookies: Used to monitor and improve site usage. No personal data is collected.
• Security Cookies: For detecting fraud and unauthorized access.

You can disable non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.

7Your Rights

baji365 bizAs a user of baji365 biz, you have the following rights regarding your personal data:

8Minor Protection

baji365 biz Registration and gaming are strictly prohibited for anyone under 18. We do not knowingly collect or store any personal information from minors.

Date of birth is confirmed as part of the KYC verification process. If an account holder is suspected to be a minor, the account is immediately suspended pending investigation. If a parent or guardian believes their child has registered on our platform, please contact our support team right away — we will close the account and delete all associated data.

9Data Retention Policy

We retain your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

• Active Accounts: All necessary data is retained for the duration that your account remains active.
• Closed Accounts: After account closure, financial records are retained for up to 7 years (legal obligation); other data for up to 12 months.
• Inactive Accounts: Accounts inactive for 24 months will be archived after notifying the user.
• Dispute-Related Information: Retained for an additional 1 year after dispute resolution.

Once the retention period expires, data is securely and permanently deleted. We do not allow outdated or unnecessary data to accumulate on our servers.

10Changes to the Privacy Policy

baji365 biz This privacy policy may be updated from time to time. Changes may be driven by the addition of new services, legal updates, or technological improvements.

When significant changes are made, we will notify you by SMS or email to your registered mobile number and post an announcement on the website. Continued use of the platform after any changes constitutes acceptance of the updated policy.

You can check the "Last Updated" date at the top of this page to see how current the policy is. We recommend reviewing this page regularly.

11Contact & Complaints

For any questions, requests, or complaints regarding this Privacy Policy or your personal data, please reach out to our Data Protection Team:

• Email: [email protected]
• Live Chat: Via the website chat button (available 24/7)
• Response Time: Usually within 24 hours; up to 30 days for complex matters

We take every complaint seriously. Once your complaint is received, a reference number will be issued so you can track its progress. Our goal is to resolve every matter fairly and transparently.

For more details, visit our Terms & Conditions and Responsible Gaming View page.